Post by account_disabled on Feb 24, 2024 22:59:20 GMT -5
The person working in this position should also know computer office programs and, depending on the need, should be able to speak several foreign languages. The functional responsibility of the hotline operator directly depends on the direction of the company. Sometimes the operator's job may include only one task: answering incoming calls, making outgoing calls to collect information. The duties of a hotline operator, especially if outsourced , may depend on specific projects. The duties of the hotline operator are strictly regulated by certain guidelines and norms, and there are also rules and privacy policies that are established in accordance with the direction of the company.
Hotline operator - an intermediary between the company Jordan WhatsApp Number List and its customers Main duties of the hotline operator receiving and sorting incoming calls; Customer telephone service according to the standards established by the company; Determining the user's needs and providing appropriate services according to his interests; informing the user about the company's products and services; management of incoming calls; registration of incoming calls in the program; Forward incoming calls to the appropriate person. A hotline operator is a staff member who helps the company provide high-quality service to customers.
Personal qualities and skills: Ability to work in a team; high sense of responsibility; ability to manage a stressful situation; Ability to respond quickly and work in busy mode; Time management skills good communication skills (knowledge of the basics of telephone communication); the ability to quickly absorb new knowledge; ability to quickly adapt to a new environment; high motivation to achieve success; . The main duties of a hotline operator in the field of construction include providing the necessary information to the persons interested in the company's products and redirecting them to managers or other necessary staff depending on the need.
Hotline operator - an intermediary between the company Jordan WhatsApp Number List and its customers Main duties of the hotline operator receiving and sorting incoming calls; Customer telephone service according to the standards established by the company; Determining the user's needs and providing appropriate services according to his interests; informing the user about the company's products and services; management of incoming calls; registration of incoming calls in the program; Forward incoming calls to the appropriate person. A hotline operator is a staff member who helps the company provide high-quality service to customers.
Personal qualities and skills: Ability to work in a team; high sense of responsibility; ability to manage a stressful situation; Ability to respond quickly and work in busy mode; Time management skills good communication skills (knowledge of the basics of telephone communication); the ability to quickly absorb new knowledge; ability to quickly adapt to a new environment; high motivation to achieve success; . The main duties of a hotline operator in the field of construction include providing the necessary information to the persons interested in the company's products and redirecting them to managers or other necessary staff depending on the need.